Our Commitment to Inclusion

At Illawarra Urgent Response, we believe that every person deserves to feel safe, respected, welcomed and valued.

We are committed to creating an environment where people of all backgrounds are treated with dignity, compassion and fairness. Regardless of age, race, culture, religion, disability, sex, gender identity, sexual orientation, or any other aspect of who they are, every person who engages with our organisation will be met with kindness, respect and professionalism.

Inclusion is more than a policy—it is a commitment that guides how we serve our community every day. We recognise that every individual has their own story, experiences and needs, and we strive to provide services that are culturally safe, accessible and responsive to those differences.

We are proud to support the diverse communities that make the Illawarra such a vibrant place to live. We are committed to fostering genuine relationships with Aboriginal and Torres Strait Islander peoples, embracing cultural diversity, supporting people with disability, and ensuring members of the LGBTQIA+ community know they are welcome, respected and valued.

Discrimination, harassment and prejudice have no place within our organisation. We expect our staff, volunteers, contractors and partners to uphold these values and to treat every person with the same level of dignity, compassion and respect that we would expect for ourselves and our loved ones.

We know that building an inclusive community is an ongoing journey. We are committed to listening, learning and continually improving so that Illawarra Urgent Response remains an organisation where everyone feels they belong.

Because when everyone feels safe, respected and included, our whole community is stronger.

For Community. For Country. Always and Forever.